Your privacy is our priority. rtm88 is fully committed to protecting and respecting every member's personal data, in line with international data protection standards and the requirements of Malaysia users.
Six core pillars that form the foundation of our approach to protecting every member's personal information.
All personal data and financial transactions are protected with 256-bit SSL encryption. Your sensitive information is never stored in a readable format without authorisation.
Rtm88 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.
You have the right to access, amend, and request deletion of your personal data at any time through your account panel or by contacting our support team.
Your data is stored on servers protected by multi-layered firewalls, 24/7 monitoring, and strict access controls to prevent any unauthorised access.
The RTM88 Privacy Policy is drawn up in accordance with applicable data protection legislation and is reviewed periodically to ensure it remains relevant and up to date.
We proactively notify you of any significant changes to how we handle your personal data via in-platform notifications.
Rtm88 ("we", "our platform") takes the privacy of every individual using our services seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register and use the rtm88 platform.
This policy applies to all users of the RTM88 platform, including website visitors, registered members, and any party that interacts with our services through our website, mobile app, or official communication channels. By using the RTM88 platform, you agree to the terms set out in this Privacy Policy.
Rtm88 only collects data that is strictly necessary to provide you with a safe, efficient, and high-quality service. The data we collect falls into several main categories:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Identity verification (KYC) & fraud prevention |
| Contact Data | Email address, phone number | Account communications & customer support |
| Financial Data | Bank details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security & platform improvements |
| Usage Data | Wagering records, games played | Regulatory compliance & responsible gaming |
| Cookie Data | Session cookies, performance cookies | User experience & platform analytics |
We never collect sensitive information such as medical data, religious beliefs, political views, or biometric information without your explicit consent, unless required by law.
Rtm88 collects personal data through several transparent and controlled channels. You are always informed when data is being collected, and you have the option to withhold certain information, though this may limit access to some of our services.
Every piece of data we collect is used for a lawful and specific purpose. rtm88 does not use your data for any purpose beyond what is stated here without obtaining your consent first.
Rtm88 does not sell your personal data to any third party. However, in the course of operating the platform, we may need to share certain information with the following parties, all of whom are bound by strict confidentiality agreements:
All third parties we work with are required to uphold the same high data security standards as rtm88, and they are not permitted to use your data for their own purposes beyond the scope of services provided to us.
Rtm88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on return visits and personalise your experience.
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
We continually invest in the latest security infrastructure to ensure your personal data is always protected. The security measures we implement encompass multiple layers of technical and organisational protection.
Rtm88 retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
As an rtm88 user, you have certain rights regarding your personal data, all of which we fully respect. Below is a summary of your key rights:
To exercise any of the above rights, contact our data protection team via Live Chat or email at [email protected]. We will process your request within 30 working days.
As an online platform operating globally, your personal data may be processed and stored on servers located outside Malaysia. rtm88 ensures that any such data transfers are carried out with adequate safeguards in place, including standard data transfer agreements and comprehensive data protection assessments.
We only transfer data to countries or jurisdictions that have data protection standards equivalent to or higher than Malaysia, or that have signed a data security agreement with us.
Rtm88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When significant changes occur, we will notify you via in-platform notifications or an email to your registered address.
The "Updated" date at the top of this document will always reflect the latest version of this policy. Your continued use of the rtm88 platform after any changes are published means you accept the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how RTM88 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.
You can reach us via Live Chat on the platform, or by sending an email to [email protected] with the subject line "Privacy Policy Enquiry". We are committed to responding to all privacy-related enquiries within 3 business days.
Now you know how we protect your data. Join over 500,000 Malaysian players who trust RTM88 as their safe, transparent, and responsible online gaming platform. Register today and enjoy the best gaming experience.